Not able to upload/distribute add-on (Duplicate UUID found)

Add-ons addons.mozilla.org
#1

Hey,

I’ve got a problem with the upload of an add-on at the add-on developer hub. A few weeks ago I uploaded my add-on sucessfully, but there were a lot of warnings. Therefore I wanted to fix them before I publish the add-on. Nevertheless I wanted to find out who the rest of the process works and I clicked through every step. Unfortunately I made one click to much and started the review process. Luckily I found the right button to delete the add-on again, so nobody has to review it until I fixed the warnings.

Unfortunately, after I fixed a few warnings and tried to upload the add-on again, I got an error

Your add-on failed validation with 1 error: Duplicate UUID found

I think that is problem is a result of the review process I accidentially started and then deleted the add-on. Since I already distributed the add-on without the addon developer hub, I do not want to change the UUID.

Could you please tell me how to reach out to the people to delete the UUID from the review process?

Kind regards,
Kristoffer - SecUSo

#2

Please send an email to amo-admins AT mozilla DOT org, or send me a direct message with the add-on ID.

#3

Thank you very much for solving this problem.

#4

I’m having the same problem, and Jorge, that’s NOT a solution. Sure for a temporary one time only thing. But given how long Mozilla has been doing this whole signing thing now, you really need to fix the entire user experience.

#5

Sure. The root deletion problem was already fixed, but developers still need to contact us if they want to recover their add-on listings. The reason is that anyone could take the ID of a previously submitted and deleted add-on and essentially steal their userbase by submitting a new version. We need to verify the identity of the developer before we recover a deleted listing.

#6

Same problem here! I already emailed amo-admins but still waiting for an answer.

#7

Problem solved, thanks a lot.

#8

what is the email id for request?

#9

amo-admins AT mozilla DOT org

#10

Hi, I have same problem:
Your add-on failed validation with 1 error.Duplicate add-on ID found.
ID: jid1-8URcdBC7tEYB5A@jetpack

#11

If you haven’t, please send an email to us as noted above.

#12

Same problem here.

May it be a solution, if the UUID points to the origin uploader? So the UUID can’t be abused by someone else and the origin uploader can re-upload the add-on without writing an email to the amo-admins.

#13

Yeah, that exact scenario was recently fixed, so it shouldn’t be such a common problem now.

#14

Hi @jorgev, thanks for the reply. I just tried to upload the XPI again and I still get the error “Duplicate add-on ID found.”

#15

Okay, it’s possible that it was deleted before we fixed this bug. You can contact us at amo-admins AT mozilla DOT org with the details and we’ll help you.

#16

Hi @jorgev thanks for your help. Now it works.